FREQUENTLY ASKED QUESTIONS
Are Tieks Cashmere Slippers for indoor or outdoor use?
These women’s house slippers are designed exclusively for indoor use. Avoid wearing outdoors to preserve the softness and integrity of the cashmere upper and suede soles.
Do Tieks Cashmere Slippers include a special topper?
Each pair arrives with a beautiful knit flower topper, unique to our cashmere slippers. If you would like to replace it with the holiday gingerbread topper, just let us know in your order comments.
What makes Tieks Cashmere Slippers unique?
Tieks Cashmere Slippers combine our signature comfort and craftsmanship with the unparalleled softness of 100% pure, fine-knit Mongolian cashmere. Featuring a lightly-cushioned cashmere insole to surround your foot in cashmere only, a suede leather outsole for slip resistance, and an adjustable bow for the perfect fit, each pair brings the elegance and attention to detail of our ballet flats to home, making them the best women’s cashmere slippers.
How should I care for my Tieks Cashmere Slippers?
To clean, lightly dampen a soft cloth with cold water and a drop of cashmere shampoo. Blot the knit (do not rub)and keep moisture away from the suede. After cleaning, reshape by softly stuffing the toes with dye-free tissue, then air-dry away from heat and direct sun. Remove any natural pilling with a cashmere comb. Do not machine wash, tumble dry, bleach, wring, or dry clean.
How should I store my Tieks Cashmere Slippers?
Store your slippers in the included Tieks dust bag in a cool, dry place with a cedar block or lavender sachet.
What is Tieks’ exchange and return policy?
If your slippers aren’t quite right, return or exchange your unworn pair within 6 months. When you exchange, you can even compare two sizes at home and keep your favorite to ensure you have the best fit in the most comfy women’s slippers.