Privacy Policy

What information do we collect?


We collect information from you when you register for an account on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When using our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?


Any of the information we collect from you may be used in one of the following ways:

To personalize your experience
(your information helps us to better respond to your individual needs)

To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature

How do we protect your information?


We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We utilize our payment gateway's Hosted Fields to accept any and all payment information. All supplied payment information is encrypted via Secure Socket Layer (SSL) technology and transmitted from your browser directly to our payment gateway provider's database. This ensures that our customers' raw payment information never touches Tieks' servers, helping safeguard their credit card data. Our payment gateway provider also guarantees that the information in their database is only accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

You can access, edit, or delete your personal data on your My Account page. If you aren’t able to do so or if you need any assistance, please contact us at info@tieks.com.

Do we use cookies?


Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize you and capture and remember certain information including your IP address, the browser you used, and products you viewed.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links


Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance


Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their account and going to the 'Account Information' section.

California Consumer Privacy Act


We are in compliance with the requirements of CCPA (California Consumer Privacy Act) and have disclosed in this policy all information collected from customers. To receive further information about your personal data, please feel free to contact us using the information found at the bottom of this policy. As always, we do not sell or distribute customer data in any way.

Children’s Online Privacy Protection Act Compliance


We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only


This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent


By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy


If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us


If there are any questions regarding this privacy policy you may contact us using the information below.

www.tieks.com
269 S. Beverly Dr., Suite 1402
Beverly Hills, CA 90212
USA
info@tieks.com

If you're not comfortable shopping through our website and would prefer to make your purchase via telephone, just give us a call at 310-601-8967. Our customer care team will be happy to assist you.

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